Refund & Returns Policy

Effective April 28, 2026.

30-day returns

You can return most iLED Collections products within 30 days of delivery for a full refund, provided the item is unused, in its original packaging, and in resalable condition. The customer is responsible for return shipping unless the item arrived damaged or defective.

Non-returnable items

• Items marked "final sale".
• Gift cards.
• Items damaged by the customer after delivery.

Damaged or defective items

If your bag or cap arrives damaged, defective, or not as described, email support@okyke.com within 7 days of delivery with photos and your order number. We will arrange a free replacement or full refund (your choice).

How to start a return

1. Email support@okyke.com with your order number and reason for return.
2. We will reply within 24 hours (Mon–Fri) with a return shipping label or instructions.
3. Once we receive and inspect the item, your refund will be issued to the original payment method within 5–10 business days.

Exchanges

The fastest way to exchange a product is to return the original and place a new order for the replacement.

Contact

Okyke Technologies LLC
Email: support@okyke.com

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